Rising to the Workers' Compensation Challenge for


Staffing Firms

IN AN IDEAL WORLD, a firm’s workforce would have a perfect safety record. Of course, we don’t live in a perfect world. For temporary staffing firms, managing the risk of employee injuries often is a complex puzzle with many moving parts: safe worksites, employees using behavioral best practices and an effective claims management program to name a few. A firm needs a workers’ compensation program that helps it meet these challenges while also being cost effective.
An effective workers’ compensation program for a temporary staffing firm has three features:

1. Competitive: The program’s costs don’t threaten the firm’s bottom line or its ability to win or retain clients.

2. Profitable: The program renders a net benefit to the firm instead of being a constant source of loss.

3. Program Management: The risk management program has an effective loss containment and claims management program resulting in claims costs better than competitors.


Firms working in the temporary staffing industry are under a lot of pressure. New firms are starting up all the time,
as successful salespeople leave established firms to start new ones. The rapidly diversifying marketplace creates intense competition for new clients and the retention of existing clients. A tight labor market makes finding employees even harder, and also complicates management and retention of existing employees. On top of it all are the many governmental regulations that impose time-consuming and costly compliance requirements.


Keeping costs in check begins with taking steps to prevent accidents and injuries. A risk management program that accounts for the temporary staffing industry’s unique needs can go a long way toward controlling potential costs. A program typically includes things like these:

  • Developing job descriptions that comply with legal requirements.
  • Instituting employee online training and tracking programs.
  • Anticipating workers’ language needs by providing access to an online, multilingual risk management, safety, and

    health library that includes important policies and training materials.

  • Coaching employees to recognize risks and use best-practice behaviors through a safety observation and job hazard analysis training and management program.


When it comes to accidents and injuries the question is not if they’ll happen, but rather when they’ll happen. By working with an experienced workers’ compensation claims advocate, a firm can develop the tools it needs to be ready for the next claim. Claims advocates do much more than helping clients manage their claims. They also assist with critical preparatory work. The claims advocate works with the firm and the firm’s claims-handling organization to establish accident, injury, and claims protocols. Over time, the advocate helps the client develop an in-house capacity to manage its own claims, further reducing costs.


Gunnin specializes in helping firms within the temporary staffing industry develop risk management solutions along with cost saving insurance options linked to achieving to the temporary staffing firm’s financial and business objectives.
Gunnin can bring your firm from where you are to where you want to go.

Providing risk management and insurance brokerage services to clients in the temporary staffing industry throughout the United States.


(833) 486-6461

120 Vantis Ste. 300
Aliso Viejo, CA 92656

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